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We have listed below general
information regarding doing business at Bound in Stitches. Should you have
any other questions, please contact us by email at
information@bound-in-stitches.com or by telephone during regular business
hours at
(320) 255-9021. |
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how to shop on-line |
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search for products |
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product availability |
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¡ privacy & security policies |
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Bound in Stitches
appreciates your business and we respect your right to privacy. Any
personal information that is collected from our customers is for in-house use
only. We do not sell or rent any of your personal information to any other
business. Personal information will not be released to third parties
except if the release is required by law or is pertinent to judicial or
governmental investigations or proceedings.
If you participate in our
E-newsletter, only your name, complete mailing address & e-mail address will be added to our mailing list.
To unsubscribe, please send us your name & e-mail address to:
webmaster@bound-in-stitches.com.
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order processing |
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sales tax |
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In accordance with applicable
law, Bound in Stitches currently collects sales tax in the state of
Minnesota. Sales tax is applied to the total amount of your order
including shipping charges.
No sales tax is charged on the purchase of Bound in Stitches gift
certificates. However, purchases paid for with Bound in Stitches
gift certificates will be charged sales tax where required.
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order cancellation |
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gift wrapping |
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caring for your fabrics
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Bound in Stitches recommends
pre-washing all new fabrics to minimize shrinkage & transfer of color
using Synthrapol. Synthrapol is available for purchase in our
notions section within our web site. Please note that if you use
Synthrapol to pre-wash your fabrics, DO NOT wash in hot water as
indicated on the bottle. Use the temperature as listed in the care
instructions below: |
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Hoffman
44/45" Watercolor Batiks, Handpaint Batik, & Bali Batiks |
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Machine wash warm with like
colors on delicate cycle. |
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Do not bleach. |
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Tumble dry, low temperature. |
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Use cool iron if necessary.
Metallic fabrics must be ironed on non-metallic side of fabric. |
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Peaceable
Hand Dyes |
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Extensive care has been given
to assure the colorfastness of Peaceable Hand Dyes when cared for
properly. A chemical bond occurres between the fibers and dye
molecules in the dyeing process which causes the colors to retain their
strength through time and washings. Precautions should be taken to
ensure that all unattached molecules have been removed. During our
dyeing process, we run the final product through two hot water washes in a
synthopol bath. Since these fabrics are saturated with the dye
color, we recommend laundering all Peaceable Hand Dyes prior to creating
your garment or quilt. |
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Machine wash warm with like
colors using Synthopol on a delicate cycle. |
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Do not bleach. |
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Check for any color in the
rinse water. A second wash may be necessary. |
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Dry in a dryer until damp dry. |
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Iron set on a cotton setting
using steam. |
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Lightly spraying fabric
with a fine mist of water will aid in ironing. |
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Timeless
Treasures fabrics |
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Machine wash warm with like
colors on delicate cycle. |
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Do not bleach. |
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Tumble dry, low temperature. |
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Use cool iron if necessary.
Metallic fabrics must be ironed on non-metallic side of fabric. |
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general product information |
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¡ order tracking |
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¡ shipping charges |
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Bound in Stitches charges for
shipping based on the total order value, not including sales tax (MN
residents only).
Our goal at Bound in
Stitches is to ship your order within 48 hours. We ship by USPS Priority
Mail, USPS Parcel Post or by UPS depending on the ship-to address, our location,
and the weight of your order.
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USPS Parcel
Post or USPS Priority Mail |
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USPS Parcel Post or USPS
Priority Mail is used on orders that weigh |
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under two pounds. |
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Bound in Stitches does not
ship to post office boxes. |
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Bound in Stitches does not
ship C.O.D. |
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Signature Confirmation is
required on all shipped orders over $25.00 |
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United
Postal Service (UPS) |
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Orders weighing over 2 pounds
are usually shipped UPS. For UPS, |
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there are several options
available: UPS Ground for standard orders within the contiguous US,
UPS 2nd Day Air and UPS Three Day Select.
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UPS can not deliver to post
office boxes. Bound in Stitches does not |
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ship C.O.D. |
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Signature Confirmation is
required on all shipped orders over $25.00 |
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Alaska and Hawaii Residents |
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Shipments to our friends in
Alaska and Hawaii are done by US Postal |
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Service Priority Mail. |
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Signature Confirmation is
required on all shipped orders over $25.00 |
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Bound in Stitches does not
ship to post office boxes. |
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Bound in Stitches does not
ship C.O.D. |
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International Orders |
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For international orders, we
will generally use the US Postal Service |
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Global Priority. All
shipping charges will be confirmed prior to your order being shipped. |
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A signature confirmation is
required on all international orders. |
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Bound in Stitches does not
ship to post office boxes. |
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Bound in Stitches does not
ship C.O.D. |
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¡ shipping
rules & requirements |
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Orders will be shipped Monday
- Friday, with the exception of holidays. All orders will be shipped
within 48 business hours from receiving your order unless priority
shipping has been requested. |
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¡ returns & exchanges |
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Products must be
returned in its original condition to us within 30 days of purchase date.
The original shipping fees are not refundable, unless you are returning
merchandise we shipped in error.
Fabric, hand dyes, books, patterns, kits, & gift certificates are not
returnable.
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damaged products |
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Damaged products will be
handled in the following manner:
If your carton looks damaged upon receipt from UPS, please inspect the contents
before the drives leaves or call UPS at 1-800-PICKUPS to file a claim. If
your claim does not involve UPS, please give us a call at (320) 255-9021 during
regular business hours or email us at
onlinesales@bound-in-stitches.com and we will work with you to rectify the
situation. |
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